Transport for London (TfL) has chosen to credit those that used the Bike for Hire on opening day due to a computer glitch. The computer charged some that could not get bikes unlocked and others that did not completely dock returned bikes and were overcharged. Certainly opening day glitches are expected of any new business and TfL seems to have handled theirs well.
On Saturday those that had used the service on opening day were told that they would not be charged and thanked them for their business. TfL confirmed the number of people with payment glitches were very few when compared with opening day volume.
TfL said more than 6,000 journeys took place on Friday. At least 12,000 have signed up for the scheme which allows them to use one of 5,000 bikes parked at 330 locations across central London. Those that sign up are sent keys which enable them to unlock bikes at the docking stations.
Stations are available in Camden, City of London, Hackney, Islington, Lambeth, Kensington and Chelsea, Tower Hamlets, Westminster and several of the Royal Parks.
TfL is hoping to expand to 6,000 cycles from its current 5,000 and to 400 docking stations from its current 330.