Comments & Debate

  1. November 25, 2010 at 12:54 pm Dan Shaw Commented:

    I couldnt agree more. I have banked with First Direct for around 7 years. This morning I called to complain about charges and the service was terrible. It’s made me look at the account and it is shocking. First Direct once seemed to be the leaders but now they are just an old gimmick with no real idea on how to treat customers. The interest rates are pooir and the charges they impose are shocking (upto £60 for a returned direct debit!!!!!)

  2. December 21, 2010 at 11:03 am Craig Stevens Commented:

    Yes, I totally agree with it. People should look out for the best rate for their savings accounts. Although the Bank of England sets up the base rate, most banks will offer higher than average rates to consumers in order to attract new customers. However, it is important to check the terms and conditions before switching. For example, you may be penalised by an exit fee with some banks. Check it out!

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